Cost–effective use of chatbot in the activities of a trading company

Abstract

The article discusses the processes of tender and procurement activities that are promising for automation in a trading company. The types of activities of a specialist in tender activities are analyzed. Using the visual editor of the ROBIN platform, an algorithm for the operation of an automated system is proposed. Calculations showed that by automating the main processes associated with the participation of the company in tenders, it is possible to free up the working time of specialists and gain an economic effect of about 250 thousand rubles.

Keywords

• trading company
• tender activity
• robin platform
• economic effect.