The importance of criteria used in performance measurement systems in Czech construction companies

Abstract

A growing number of Czech construction companies now recognise the importance of supplementing traditional financial measurements with a wider range of non-financial measurements as well. A significant number of organisations are adopting different models of performance measurement to implement business improvement strategies. The main aim of our research was to elucidate the importance that Czech construction companies attach to the individual criteria used in measurement systems. Original data were collected using a questionnaire survey. The answers were quantified in terms of the frequency of occurrence and relative importance index. The results show that traditional measurement criteria such as time and cost are still the most important for construction companies measurement systems. Positive finding is that certain new areas of measurement are increasingly being incorporated into measurement practice and their importance for Czech construction companies is growing rapidly, especially in the area of measuring the productivity of workers and craftsmen together with the productivity of subcontractors. The environmental impact of construction is still one of the least important areas in the measurement systems of construction contracts in Czech construction companies.

Keywords

• performance measurement
• importance
• evaluation
• criterion
• system
• efficiency