Bìznes Inform (Mar 2020)
The Main Reasons for Fluctuation of Personnel at Retail Enterprises in Ukraine
Abstract
The article examines the problem of personnel fluctuation in the retail trade sector, which has traditionally been the leader in fluctuation of personnel worldwide for many years. The monetary cost of finding, hiring employees and then improving their productivity is too high to lose these employees very quickly. Fluctuation of personnel costs organizations time, money and reputation. The article is aimed at identifying the causes and key factors of high fluctuation of personnel in retail trade. The publication presents an analysis of the causes and motives of personnel fluctuation together with its consequences. The main conclusions are: the key factors influencing the fluctuation of personnel at trade enterprises are: wages, working atmosphere, relationships with management, security, stress, career growth, work schedule, workplace infrastructure. In order to reduce financial costs and improve the reputation of company, it is necessary to organize the right approach to finding staff, providing truthful information about the position claimed by applicants. By training employees and providing the prospect of personal and career growth, financially stimulating and providing decent pay, encouraging bonuses and additional bonus payments, a company will be able to manage the fluctuation of personnel.
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