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Frontiers in Psychology
(Oct 2019)
Editorial: Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives
Weon Sang Yoo,
Ki-Joon Back,
Jungkun Park
Affiliations
Weon Sang Yoo
Korea University Business School, Seoul, South Korea
Ki-Joon Back
Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, Houston, TX, United States
Jungkun Park
School of Business, Hanyang University, Seoul, South Korea
DOI
https://doi.org/10.3389/fpsyg.2019.02290
Journal volume & issue
Vol. 10
Abstract
Read online
No abstracts available.
Keywords
editorial
emotion
emotional labor
emotional labor strategies
service industry (SI)
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