The Effect of Emotional Intelligence and Work-related Strain on the Employee’s Organizational Behavior Factors

Abstract

The aim of this study was to determine the effects of employee’s emotional intelligence and work-related strain on anxiety and depression. In order to collect data, face-to-face questionnaires were administered to 210 healthcare workers who agreed to fill in the information required.The survey was conducted with the use of an easy sampling method. According to the findings: (1) the anxiety / depression (HAD) variable was positively affected by the work-related strain variable; (2) the HAD variable was negatively affected by emotional intelligence; (3)when HAD (a dependent variable) and two other variables (independent ones) were subjected to a stepwise multiple regression analysis, 45 % of the variance in the HAD variable was explained by the emotional intelligence and work-relatedstrain variables. The research was limited to 210 people working in health institutions operating in Istanbul region.

Keywords

• emotional intelligence
• work-related stress
• employees
• organization
• enterprise
• organizational behavior
• anxiety
• depression