Tecnologia e trabalho: sentidos produzidos no cotidiano do transporte coletivo

Abstract

We aim to understand the meanings produced by bus collectors about technologies. The ethnographic observations (in the integrated bus station and in the bus), using Field Diary, formed the basis for interviews with five collectors and a driver. The psychologist and the traffic manager were also interviewed. From the social constructionism theoretical-methodological approach two categories of analysis were developed out: a) implementation of the Integrated System and changes at work and b) the meanings of the technology used in the transport. This last meeting meanings both positives (incorporate technologies) and antagonistic (on-board). The turnstile, the main representative of on-board technologies, accelerates and increases safety and is also the cause of greater control of work and uncertainty about the future. The technology, seen as being responsible for the submission and substitution of the worker, disregarding any social-historic relationship materialized in it.

Keywords

• meaning production
• work and technology
• urban public transport