Ergonomic Risk Reduction Method in Aerospace Manufacturing

Abstract

In the aerospace manufacturing, lots of processes cannot be automated and are performed manually by skilled workers. Because there exist some human error mistakes in such manual working processes, root cause investigations of these mistakes are indispensable and measures are implemented in working processes for preventing repetition of the same mistakes. Although skilled workers have strong confidence that they can complete their work with no mistake, there exist some cases that they cannot recognize their mistakes in practice. In such cases, root cause investigations cannot be performed and no measure is implemented. Such situation may become a serious risk in aerospace manufacturing because a tiny mistake can cause the serious mission failure of aviation system. To reduce such situation, the ergonomic risk reduction method is proposed. Skilled workers try to avoid frustration in performing their tasks and make mistakes through careless behavior. The cause of the frustration is discovered by ergonomic risk reduction method. Work risks can be removed by the progress of the working environment. Such risk reduction method contributes manufacturing organization resiliency. In this paper, we propose an ergonomic human error risk reduction method for skilled workers in Japanese domestic liquid rocket engine manufacturing.

Keywords

• human error
• human factors
• aerospace manufacture
• ergonomics
• resilient organizations