The influence of redesigning care processes on quality of care: a systematic review

• Janneke van Leijen-Zeelenberg,
• Arianne Elissen,
• Kerstin Grube,
• Arno van Raak,
• Bert Vrijhoef,
• Bernd Kremer,
• Dirk Ruwaard

Affiliations

Janneke van Leijen-Zeelenberg

Department of Health Services Research, School for Public Health and Primary Care (CAPHRI), Maastricht University, Maastricht, The Netherlands

Arianne Elissen

Department of Health Services Research, School for Public Health and Primary Care (CAPHRI), Maastricht University, Maastricht, The Netherlands

Kerstin Grube

Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands

Arno van Raak

Arno van Raak, Department of Health Services Research, School for Public Health and Primary Care (CAPHRI), Maastricht University, Maastricht, The Netherlands

Bert Vrijhoef

Saw Swee Hock School of Public Health, National University of Singapore, Singapore; Scientific Center of Care and Welfare (Tranzo), Tilburg University, Tilburg, The Netherlands; Department of Family Medicine, Free University of Brussels, Brussels, Belgium

Bernd Kremer

Department of Otorhinolaryngology, Head and Neck Surgery, Maastricht University Medical Center, Maastricht, The Netherlands

Dirk Ruwaard

Department of Health Services Research, School for Public Health and Primary Care (CAPHRI), Maastricht University, Maastricht, The Netherlands