Public Service Media in the Platform Era: The Cases of Britain, Denmark, and Greece

Abstract

Public service media (PSM) are grappling with structural shifts in the audio-visual sector, notably the shift of audiences towards over-the-top (OTT) or subscription video-on-demand (SVOD) services. They have also heavily invested in online platforms, adapting their policies to engage digital users on their video-on-demand (VOD) platforms. This paper assesses PSM policies in Britain, Denmark, and Greece, examining initiatives regarding adaptation to the digital era. It explores whether they implement new strategies to expand their digital reach. Data from policy documents and interviews with BBC, DR, and ERT leading executives inform the analysis. Findings showed varied responses among PSM organisations, influenced by market dynamics and the evolution of broadcasting traditions.

Keywords

• platformisation of communication
• public service media VOD platforms
• streaming/VOD/OTT services
• public service remit
• non-linear television