Health Care Transitions (Jan 2025)

Transition experiences of adolescents and young adults working with a patient navigator

  • Daniella San Martin-Feeney,
  • Sophie Samborn,
  • Brooke Allemang,
  • Megan Patton,
  • Zoya Punjwani,
  • Ken Pfister,
  • Laurel Ryan,
  • Gregory M.T. Guilcher,
  • Lorraine Hamiwka,
  • Scott Klarenbach,
  • Eddy Lang,
  • Kerry McBrien,
  • Alberto Nettel-Aguirre,
  • Danièle Pacaud,
  • Jorge Pinzon,
  • Shannon D. Scott,
  • Lonnie Zwaigenbaum,
  • Curtis Perrott,
  • John Andersen,
  • Gail Andrew,
  • Andrew S. Mackie,
  • Susan Samuel,
  • Gina Dimitropoulos

Journal volume & issue
Vol. 3
p. 100088

Abstract

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Introduction: The transition from pediatric to adult care poses challenges for adolescents and young adults (AYA) with chronic conditions and their caregivers. A patient navigator (PN) intervention may mitigate transition-related barriers. Methods: A qualitative study was conducted within a pragmatic randomized controlled trial. A purposive sample was recruited of AYA with diverse diagnostic and demographic characteristics who worked with the PN and/or their caregivers. Seventeen participants completed semi-structured interviews at baseline and post-intervention and optional journal entries. Thematic analysis was used inductively. Results: Analysis yielded two themes from baseline interviews: 1) uncertainty and hesitation with leaving a place of support, 2) navigator assistance with post-secondary education, and three themes from post-intervention interviews: 1) emotional support, 2) informational and task-focused support, 3) navigator guidance to become more independent. Discussion: Our findings describe the needs of AYA and the experience of PN support; our findings may guide future implementation of PNs in transition care.

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