Knowledge sharing and technological innovation: The effectiveness of trust, training, and good communication

Abstract

The purpose of this study is to research factors associated with knowledge sharing that managers can leverage to ensure a strong innovation management process and successfully deliver technological innovations to the intended customer. The research question this study pursues is: What factors associated with knowledge sharing lead to successful technological innovation management? The findings of this study yielded three factors paramount to knowledge sharing in technological innovation groups: (a) trust, (b) training on technology, and (c) good communication. The data show that managers should focus on implementing practices emphasizing these factors in their teams and/or organizations. Future research should focus on further evaluation of factors that positively affect knowledge sharing in technological innovation units.

Keywords

• communication
• knowledge sharing
• technological innovation
• trust