HISTORICAL EXPERIENCE OF HIGHER EDUCATION QUALITY MONITORING ON THE CASE OF SOCIOLOGICAL SURVEY «TEACHER’S EYE STUDENTS»

Abstract

The article deals with the issues of the historical formation of the process of monitoring the conduct of sociological surveys regarding the assessment of personal and professional qualities of teachers by students in the context of pedagogical, sociological, managerial dimensions and cross-cultural empirical studies. To improve the competitiveness of higher education institutions in the educational market, both the university administration and the teachers have developed a methodological complex for evaluating the quality of the educational process. The attention is focused on the implementation of monitoring results with the involvement of the results of the study «Teacher through the eyes of students» on the problem of characteristic features of the study of countries in certain historical eras. The process of transforming survey forms to clarify the essence of the ideal teacher is demonstrated. Teaching quality is a complex characteristic that reflects the range and level of educational services provided by a teacher in accordance with the interests of the socio-educational paradigm, the student, the administration of the university and allow comparative assessment of teachers. The experience of other countries in this field will allow domestic methodologists-experts to build the most optimal format of sociological monitoring of consumer satisfaction with the quality of higher education. From the organizational point of view, the findings of the study will be useful for educators and the administrative corps, which will encourage the teacher to improve himself. The systematic and systematic implementation of the international surveys in conducting sociological monitoring, the students’ taking of the organization of the educational process will allow to trace the dynamics of positive or negative tendencies, to minimize the errors of the study, to offer real measures to optimize certain aspects of educational activity.

Keywords

• quality of education; questionnaires; students; surveys; teachers