Challenges for Managing Complexity in Industrial and Operations Management – A point of view from ICIEOM 2013

Abstract

This Special Issue of the Brazilian Journal of Operations and Production Management (BJO&PM) presents eight papers selected from the XIX International Conference on Industrial Engineering and Operations Management (ICIEOM 2013). The conference was held under the theme “Managing Complexity: Challenges for Industrial and Operations Management”. This introduction paper evaluates and summarizes the selected contributions characterizing SCM with a leading role in complexity management. The key topics emphasized in the eight papers of this special issue are supply chain performance management, non-profit organizations management, customer relationship management, business-to-consumer relationship, performance evaluation, disruptions, internationalization, geographical relocation, transparency, sustainable transportation, quality, and reliability.