”Valvotun vaihdon säännöt” -sarjakuvasopimus multimodaalisena genrenä asiakkaan ja työntekijän välistä toimintaa rakentamassa

Abstract

"How is agency produced through image and word in the multimodal ”The Rules of Supervised Exchange” comic contract?" Social service documents, such as ”The rules of supervised exchange”, can be difficult to understand because of the language and terms used in them. One way to make these documents more accessible is transforming them into comic contracts. Using a comic-style format, can help clients better understand the document and the associated agency of the worker and the client. Additionally, it can make communication by public authorities more accessible. Transforming social service documents involves visualization, i.e., including different types of visual elements in the document. Typically, comic contracts include characters and their interaction is visually displayed. Thus, comic contracts are multimodal texts that combine images and words in different ways. Examining comic contracts in social services is important for both clients and workers. Documents should be understandable and clear so that clients know what services are described in the documents, what are the clients’ rights, responsibilities, and obligations, and what is expected of them as actors.

Keywords

• understanding of a second language
• social services
• agency
• comic contract
• multimodal genre
• text analysis
• period analysis