Quality Assessment in the Logistics of Rail Passenger Transport

Abstract

The article is focused on analysis and rating of the quality in the passenger railway transport logistics. At first is described the relationships between logistics and transport, logistical demands for transport and functions of logistics in rail transport. In the third chapter is explained quality assessment including the description of the quality indicators in passenger rail transport and making a proposal of the new methodology for this rating. Consequently this methodology is tested for chosen transport route and is concerned with monitoring quality of the transport routes in the railway network.