Consumer right to product accessibility

Abstract

In order to reduce barriers in cross-border trade, stimulate the functioning of the internal market, increase the availability of certain products, enable all consumers to have access to certain products on an equal basis, Directive (EU) 2019/882 on the accessibility requirements for products and services has been adopted. With regard to product accessibility article provides an overview of the origins and development of the right to access(ibility), as well as terminological and conceptual analysis of universal design as an constitutional element of the accessibility right and finally article analyzes the rules contained in the Directive regarding: scope of the rules governing product accessibility; accessibility requirements; elements that exclude application of the accessibility requirements.

Keywords

• product
• availability
• accessibility
• accessibility requirements
• universal design