Integrated efficiency evaluation of the heat- supplying enterprises activity

Abstract

Heat supply is the industry which forms the comfortable living environment in many respects. It is especially felt in those regions, where climatic conditions demand maintenance of the comfortable thermal mode during the cold winter period. On the one hand, the efficiency of the heat- supplying enterprises activity determines the level of the population comfort, including temperature condition in rooms, uninterrupted heat supply, on the other hand, it influences the tariff level for heat supply services. The article presents the results of the research, which purpose was to reveal the indicators of the heat-supplying enterprises activity, allowing to estimate their efficiency in the most complete way from the position of various stakeholders. The system of indicators, created as a result of the conducted research, can be used by both management of the enterprise, and external stakeholders for the efficiency evaluation of the heat-supplying enterprise in statics and in dynamics.