THE EFFECT OF TECHNOLOGY EVOLUTION ON THE FUTURE OF JOBS

Abstract

Organisations are integrating Artificial Intelligence applications and automation technologies into their businesses to gain benefits like cost reduction, long-term automation strategy development and efficiency improvement without putting less pressure on human resources and to enhance competitiveness and sustainability. The current situation has prompted vague futurity for the workforce and speeded up the future of jobs arrival. It has created fears of modern technologies causing job replacement or loss and a conspicuous increase in unemployment. This article investigates the effect of adopting AI application technologies and automation in the future of jobs. The study confronts the questions below: Will human resource management hire machines instead of people? How will technology affect the tasks and job roles? What is the impact of automation on employees? A set of previous studies has been reviewed. The results of these studies show many possible scenarios for the future of jobs: (1) routine jobs and those requiring lower skills will disappear and will be replaced by technologies; (2) a new structure will be developed for job roles and tasks that need more human-machine integration; (3) an advanced job opportunity will appear, especially the positions that require more creativity and highly technical skills.

Keywords

• artificial intelligence
• automation
• human resource management
• employment