Intent Detection Problem Solving via Automatic DNN Hyperparameter Optimization

Abstract

Accurate intent detection-based chatbots are usually trained on larger datasets that are not available for some languages. Seeking the most accurate models, three English benchmark datasets that were human-translated into four morphologically complex languages (i.e., Estonian, Latvian, Lithuanian, Russian) were used. Two types of word embeddings (fastText and BERT), three types of deep neural network (DNN) classifiers (convolutional neural network (CNN); long short-term memory method (LSTM), and bidirectional LSTM (BiLSTM)), different DNN architectures (shallower and deeper), and various DNN hyperparameter values were investigated. DNN architecture and hyperparameter values were optimized automatically using the Bayesian method and random search. On three datasets of 2/5/8 intents for English, Estonian, Latvian, Lithuanian, and Russian languages, accuracies of 0.991/0.890/0.712, 0.972/0.890/0.644, 1.000/0.890/0.644, 0.981/0.872/0.712, and 0.972/0.881/0.661 were achieved, respectively. The BERT multilingual vectorization with the CNN classifier was proven to be a good choice for all datasets for all languages. Moreover, in the majority of models, the same set of optimal hyperparameter values was determined. The results obtained in this research were also compared with the previously reported values (where hyperparameter values of DNN models were selected by an expert). This comparison revealed that automatically optimized models are competitive or even more accurate when created with larger training datasets.

Keywords

• intent detection
• fastText and BERT embeddings
• CNN
• LSTM
• BiLSTM classifiers
• hyperparameter optimization