Waste management analysis at Pujale Wisdom Park UGM cafeteria

Abstract

This study to describe consumer perspectives on waste management and analyze interventions for waste issues at Pujale Canteen UGM, which is crucial for enhancing public health and sanitation standards. A preliminary study of eight UGM cafeterias revealed that Pujale Canteen UGM achieved a score of 16 out of a total of 36 points on the UGM healthy cafeteria criteria. One hundred and sixty respondents who had visited Pujale Canteen UGM completed a consumer perspective questionnaire. Furthermore, four respondents were interviewed in depth to gain detailed insights. A fishbone analysis was employed to ascertain the priority issues, while the MEER method was utilised to identify potential solutions. The findings were unequivocal: 43.2% of respondents perceived Pujale Canteen UGM as unclean, 44.4% experienced discomfort, and 59.4% reported dissatisfaction. The interviews revealed an urgent need for improvements in sanitation, the provision of a cleaner environment, more effective waste disposal facilities, and the installation of handwashing stations. The fishbone analysis identified "Unclean Pujale Canteen UGM" as the core issue, and interventions were selected using the MEER method, including the provision of waste bins and cleanliness equipment. The primary issue at Pujale Canteen UGM is cleanliness. It is recommended that facilities and cleanliness equipment be provided to improve waste management and overall satisfaction at Pujale Canteen UGM.