RISK MANAGEMENT IN THE PROCESS OF USING THE EXTERNAL SERVICE SUPPLIER

Abstract

The article introduces a key features of risk management and risk reviews at the time when a company decides to begin the process of separating the activities and using the services of an external supplier. Risk is an indispensable part of any process within the organization, so each organization at some point faces the risk. Risk management is monitored through a range covering risks and chances, gains and losses that include positive and negative results, likelihood of occurrence and consequences. Norm 31000: 2009 is fully devoted to risk management. When using an outsourcer service and the relationship between the contracting company and the executing company, the following risks are identified: the risk of human resource, long-term productivity risk, operational and strategic risk and the risk of reputation.

Keywords

• risks
• risk management
• outsourcing
• use of outsourcing services