IMPLEMENTATION OF INTERNATIONAL ISO 9001 STANDARD AS AN INSTRUMENT OF MEDICAL SERVICES QUALITY IMPROVEMENT

Abstract

In this research are presented the modern approaches to the management improvement in a medical institution for providing high quality medical services. Here are also presented the main stages and results of the international ISO 9001 standard implementation. The purposeful and systematic efforts for maintaining and improving the quality system management processes allow us to use ISO 9001 as a highly effective instrument for the constant improvement of medical care quality.

Keywords

• region clinic hospital nr 2
• quality of medical services
• quality management system (qms)
• international iso 9001 standard