Model for Global Quality Management System in System of Systems

Abstract

This study inaugurates an innovative field of research for Global Quality Management System (G-QMS) in System of Systems (SoS), integrating emerging and rapidly evolving disciplines of QMS, SoS Globalization, and Systems approaches, chiefly Systems Thinking. This manuscript introduces, for the first time, a conceptual model for G-QMS in sectors of SoS, developed from an extensive field study conducted in real SoS global organizations, employing the Grounded Theory methodology. We found that this model can be described by two separate supra entities, despite their extensive interrelationships. This manuscript focuses on the first supra entity, which constitutes the foundation for understanding the second supra entity. The model pertaining to the first supra entity, named G-QMS of G-Organization in Sectors of SoS, is introduced through a detailed description of its structural principles. Additionally, a detailed description of its complementary aspects and elements is provided, which condenses these principles into a complete conceptual model picture. This field of research is highly significant for such organizations. These organizations typically maintain leading and advanced quality bodies, especially in comparison to the broader industry. Therefore, the G-QMS model developed through this research can offer substantial contributions to these organizations, but also to all other global organizations.

Keywords

• Quality Management System (QMS)
• Global Quality Management System (G-QMS)
• System of Systems (SoS)
• global management
• systems theory
• systems thinking