PARTICULARITIES OF QUALITY EVALUATION IN A SOFTWARE COMPANY

Abstract

Quality management is a management domain very discussed and disputed nowadays and this is the first sign it is a very modern, needed and present concept in theory and practice. Some are seeing it as a solution to prepare things in the way they are needed, and the instrument which might guarantee a proper environment of keeping them in a specified and constant form. The application of quality management is a quality management system that has to be designed, developed and implemented to achieve the aim of quality. The article has the purpose to briefly present what a quality management system should mean in a software company, why it should be periodically evaluated and how it might be done. In the second part it points out the characteristics of the audit as a general evaluation instrument and the main contribution consists on the author’s endeavor to mark out the particularities of an audit process carried out on a software company, considering the fact that particularization increases the changes to easier and earlier succeed with such an activity on a practical basis.

Keywords

• Management
• quality management
• software quality
• quality evaluation
• quality audit