Evaluating the impact of psychological entitlement on cyberloafing: the mediating role of perceived organizational justice

Abstract

Purpose – The purpose of this study is to evaluate the impact of psychological entitlement and perceived organizational justice on cyberloafing. Design/methodology/approach – In this study, a cross-sectional research design based on a questionnaire method was used to collect the required data from a sample of 226 employees working at selected universities in the city of Isfahan, Iran. To test the research hypotheses, structural equation modeling was used. Findings – According to the findings, psychological entitlement could have a significant impact on perceived organizational justice and consequently perceived organizational justice could significantly influence cyberloafing. Moreover, psychological entitlement could significantly influence cyberloafing and finally, psychological entitlement could have a significant effect on cyberloafing through perceived organizational justice. Originality/value – This research provides valuable insight for studying the relationship among psychological entitlement, perceived organizational justice and cyberloafing.

Keywords

• social media
• perceived organizational justice
• entitlement
• cyberloafing
• psychological entitlement