Cross-Cultural Management Journal (Jul 2024)

Insights into organizational change dynamics in higher education institutions

  • Cristina Ionela BULAT,
  • Cristina Teodora ROMAN,
  • Irina Teodora MANOLESCU

Journal volume & issue
Vol. XXVI, no. 1
pp. 7 – 17

Abstract

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The research aims to investigate the dynamics of organizational change within a higher education institution. The assessment focuses on main areas such as quality of change communication, levels of participation, top management attitudes toward change, supervisor support, trust in leadership, politicking behaviors, cohesion within institution members, and scrutinizing the emotional, cognitive, and intentional readiness for change. The study, which was conducted at the beginning of the Covid-19 pandemic, focused on higher institution professors as respondents. Using Google Forms for data collection, insights were gathered with an adapted survey instrument (Bouckenooghe, Devos and Van den Broeck, 2008) that served as a validated instrument to assess the organizational climate of change initiatives, considering key factors such as leadership support and communication effectiveness. Using this methodology, we aimed to understand the dynamics of successful change implementation and identify the change readiness within the institution. The findings hold implications for higher education institutions seeking to refine their strategies for managing change, fostering a collaborative culture, and effectively engaging institution members in the intricate process of organizational change.

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