Overview of the Intelligent Personal Assistants

Abstract

The article provides an overview of intelligent personal assistants (IPA) (also known as conversational agents, smart speakers, digital / intelligent personal assistants, or voicecontrolled agents). The main technical features of the IPAs, including Google Assistant, Amazon Alexa, Microsoft Cortana, Apple Siri, are outlined along with their reported adoption in private and public environments. IPA research trends and ideas for IPA research in Ukrainian context are also discussed.

Keywords

• intelligent personal assistants
• conversational agents
• voice interfaces
• smart speakers
• digital personal assistants
• human computer interaction
• technology adoption