Journal of Patient Experience (Feb 2024)

User-Centered Development of HEARTPrep, a Digital Health Psychosocial Intervention for Prenatally Diagnosed Congenital Heart Disease

  • Erica Sood PhD,
  • Kimberly S. Canter PhD,
  • Steven Battisti MBA,
  • Shannon N. Nees MD,
  • Shubhika Srivastava MD,
  • Angel Munoz Osorio BS,
  • Judith Feinson MPH,
  • Adrienne Gallo BS,
  • Sean Jung MS,
  • Erin Riegel MBA,
  • Stephanie Ng MSN,
  • Anne E. Kazak PhD, ABPP

DOI
https://doi.org/10.1177/23743735241229374
Journal volume & issue
Vol. 11

Abstract

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User-centered models for the development of digital health interventions are not consistently applied in healthcare settings. This study used a five-phase, user-centered approach to develop HEARTPrep © , a psychosocial intervention delivered via mobile app and telehealth to mothers expecting a baby with congenital heart disease (CHD) to promote maternal, family, and child well-being. Phases of intervention development were: (I) establishing partnerships; (II) creating content; (III) developing prototype and testable intervention; (IV) conducting think-aloud testing; and (V) completing beta testing. Partnerships with parents, clinicians, and design/technology experts were integral throughout the development of HEARTPrep © . Parents of children with CHD also served as participants in Phases II-V, contributing to the creation of content and providing feedback to inform the iterative refinement of HEARTPrep © . These five phases produced a refined digital health intervention with promising feasibility, usability, and acceptability results. This user-centered approach can be used to develop digital health interventions targeting various health outcomes.