INVOLVEMENT OF EMPLOYEES AND THE SYSTEM OF SOCIAL AND LABOR RELATIONS

Abstract

In the conditions of a globalizing economy, with the rapid dissemination of knowledge and technologies, the role and importance of employees is increased. A company's success is largely determined by the degree of their involvement. To improve the competitiveness of goods and services and to win in the competition, it is necessary to use modern management methods, which assume total involvement of employees in the process of improving the organization. Ideas vary about what leads to increased interest of employees in the results of their work and the activities of the enterprise as a whole. Typically, researchers have studied the effects of one or more factors on participation. This paper aims to (1) emphasize that the involvement of employees is a systemic problem, (2) suggest that a system of labor relations, as a system for coordinating the interests of all participants, is a powerful organizational resource for the development of employee involvement in improving the organization, and (3) propose a new method for systemic evaluation of social and labor relations with an emphasis on feedback. The proposed method permits evaluating the harmony of the system of social and labor relations and, consequently, its effectiveness from the perspective of a systemic approach, i.e. taking into account coherence of the objectives of the system of social and labor relations and organization, temporal processes, and feedback.

Keywords

• вовлеченность работников
• система социальнотрудовых отношений
• системная оценка
• расширенный системный подход
• involvement of employees
• the system of labor relations
• systemic assessment
• an extended systems approach