Journal on Tourism & Sustainability (Dec 2020)

Corporate Social Responsibility Practices Among DOT Accredited Hotel Establishments In Calabarzon Region

  • Noelah Mae D Borbon

Journal volume & issue
Vol. 4, no. 1

Abstract

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This study aimed to assess the CSR practices of the DOT Accredited hotel establishments in CALABARZON region. More specifically, the study sought answer to the following objectives: identify the practices of the accommodation establishment in terms of environmental effort, philanthropical effort, social engagement, and ethical labour practices. Furthermore, the study proposed a framework of CSR focusing on the significance and practices of the hotel establishments. With total of one hundred thirty (130) respondents from the forty-five (45) hotel establishment the result shows that the hotel, resorts, and tourist inn have higher level of corporate social responsibility practices primarily in the environment related efforts. Also, results show that hotel established often practiced CSR in relation to environment effort and thus the researcher recommends for Hotel Management to give focus to the issue on climate change and issue on pollution by coming up with an awareness program to their benefactors that would result to environmental protection. As an output, a framework was proposed for the hotel establishment continuous improvement and innovations. Keywords: Corporate Social Responsibility; Hotel; Innovations; Practices