Creating value of organization through human capital management

Abstract

Motivation: Creating competitive advantage is based on the company’s ability to create value for the customer. The key factor that allows to create product or service which are compatible with the needs of customers is the employee. Held by people human capital is of particular value to the organization because of the complexity and diversity, which determines the scope of its use. Based on a model developed by J. Ingham and achievements in the field of human capital theory in the article author attempt to develop a scheme which is allowing the improvement of human potential.Aim: The aim of the article is to present the approach of value creation through the use of human capital. It is based on a combination of elements of the value chain and the recognition process. The presented approach gives the ability to create a human capital management strategy, which allows to determine actions that creates the level and value of processes in organization.Results: Application of developed scheme, based on a combination of value stream with processes for human capital allows to determine the differentiation of human potential and its involvement in various organizational processes. In the longer term use of the presented approach will allow for the actual building and the development of values based on the use of organizational processes and human factor.

Keywords

• human capital
• human capital management
• value
• processes
• service