ITEGAM-JETIA (Apr 2022)
Bibliometric review of facilities management and its impact on organizational effectiveness
Abstract
Facilities management (FM) has been adjudged to be critical in all industries both at developed and underdeveloped countries. As such, available literatures seem to agree to the fact that the importance of Facility Management to both service organization competitiveness and manufacturing can never be underestimated. But the knowledge of how FM impact on the organizational effectiveness remains unsearched. Till now, few literatures are available that examined what impact does facilities Management has on organizational effectiveness, how does the FM affect the effectiveness of an organization. Recently in Architecture, Engineering and Construction (AEC) research, bibliometric is becoming more prominent as a quantitative study that examines many characteristics of literature on a particular topic. It aids in the discovery of new information about a phenomenon under inquiry. The use of bibliometrics approaches in a variety of disciplines has resulted in an explosion of bibliometrics and associated literature. To this end, this paper therefore attempts to examine the impact of Facility Management on organization effectiveness using bibliometric approach. Through co-occurrences analysis, of word, author, journal, institution, and country analysis. A total of 309 bibliographic records from the Scopus core collection databases were selected and analyzed. The findings showed that facility Management facilities management has a significant impact on organizational effectiveness, and effective asset management has a significant impact on organizational growth. Moreover, most publication on facility Management came from UK and US than China, Australia and Norway. This study highlighted trends in contributors to highly-cited Facility management development research.