Designing the Local Framework for Evaluating Knowledge Management Maturity

Abstract

The Present Age is known as the age of knowledge while knowledge-based economy is emerging. So using and developing knowledge management in these circumstances is necessary. Being success in applying knowledge management requaires knowledge management maturity evaluation. This evaluation helps identifying and passing the barriers within knowledge management. There are several models suitable in evaluating knowledge management maturity and we must choose among them. In these models various dimensions have been considered for maturity while all dimensions have an equal weight meanwhile differences among organizations are almost neglected. In this research after finding the basic framework, FANP method has been used and by polling expert opinion the ellements of framework were localized for Ansar Bank while different weights allocated through its dimensions. Finally localized framework has been presented in 5 levels and 54 dimensions in order to set priorities within each layer. This could lead to greater accuracy in determining the banks maturity due to environmental conditions. This method can be used for localizing the evaluation of knowledge management maturity in other organizations.

Keywords

• framework
• knowledge management maturity
• localization
• knowledge-based economy