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Economics & Sociology
(Jun 2019)
Customer satisfaction and its measurement in fitness clubs of Warsaw
Sylwia Gocłowska,
Monika Piątkowska,
Michał Lenartowicz
Affiliations
Sylwia Gocłowska
Józef Piłsudski University of Physical Education
Monika Piątkowska
Józef Piłsudski University of Physical Education
Michał Lenartowicz
Józef Piłsudski University of Physical Education
DOI
https://doi.org/10.14254/2071-789X.2019/12-2/12
Journal volume & issue
Vol. 12, no. 2
Abstract
Read online
No abstracts available.
Keywords
satisfaction
measurement
fitness clubs
Poland
CSI
marketing
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