Improvement of business decision-making in the IT industry using the MCDM approach

Abstract

The selection of suitable individuals for critical roles within the organization can significantly affect the business efficiency and performance of the organization. For this reason, this article presents a multiple-criteria decision-making procedure for candidates' assessment in the Information Technologies industry (IT) using the integrated PIPRECIA-S and WS-PLP methods. The introduced approach involved defining the criteria' significance with the help of the PIPRECIA-S, while the WS-PLP method was used to evaluate candidates and harmonize the views of decision-makers attitudes. The applicability of the suggested technique was reviewed in the situation of selecting an IT Project Manager in an IT company. However, it can easily be adapted for similar cases of candidate selection.

Keywords

• project managers
• it
• business decision-making
• mcdm
• piprecia-s
• ws-plp