IEEE Access (Jan 2024)

Improving Interaction and Assessment in Hybrid Educational Environments: An Integrated Approach in Microsoft Teams With the Use of AI Techniques

  • William Eduardo Villegas-Ch,
  • Jaime Govea,
  • Rommel Gutierrez,
  • Aracely Mera-Navarrete

DOI
https://doi.org/10.1109/ACCESS.2024.3424397
Journal volume & issue
Vol. 12
pp. 93723 – 93738

Abstract

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The current education landscape is marked by the growing integration of artificial intelligence technologies, which seek to improve interaction and efficiency in educational environments. However, many of these tools operate on separate platforms, complicating their use and reducing their potential effectiveness. This study introduces InteractiveClass, an innovative tool that fully integrates with Microsoft Teams, facilitating automated assessment and student interaction without requiring multiple interfaces. InteractiveClass encourages active student participation through real-time questions, quizzes, discussion forums, and other activities. In addition, it uses AI capabilities to offer immediate and personalized feedback and perform automatic evaluations. This integration improves usability and promotes student engagement in hybrid or fully online environments. Study results reveal significant improvements in assessment efficiency and student satisfaction. Students who used the tool showed a 30% increase in class participation and improved their grades by 25% compared to those who did not use it. Additionally, the tool demonstrated high consistency in assessments, with a precision of 95% compared to manual assessments. These findings underline the potential of InteractiveClass to transform education through AI technology, offering a practical and effective solution to the challenges of modern education.

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