Methodology of expert evaluation of effectiveness of methods of organizational diagnostics

Abstract

The article is devoted to the actual problem of assessing the effectiveness of consulting methods. Management consulting is a developing sphere of human activity. The technique of an estimation of efficiency of methods of organizational diagnostics is offered. The research was based on the problem of assessing the effectiveness of diagnostic methods in consulting using only economic indicators. According to the methodology, during the evaluation, the effectiveness of methods is is assessed in the light of costs and results, both should be similarly broken down into a number of elements. These elements were to be evaluated by experts. To confirm the validity of the results obtained, statistical indicators are used: variance of a random variable, standard deviation and coefficient of variation, which confirm (or disprove) the results of an expert poll.To approbate the methodology, a survey of experts elected among employees of consulting companies in Omsk was conducted. The survey data was analyzed. Based on the results of the analysis, the validity of the obtained survey results and the possibility of their practical application was concluded. The practical significance of the study is that it is possible to apply the methodology of interviewing experts in practice. The purpose of such surveys will be a regular reassessment and identification of the need for specific consulting methods for certain methods of organizational diagnostics.

Keywords

• managerial consulting
• organizational diagnostics
• effectiveness of method
• expert survey
• variance of a random variable
• standard deviation
• coefficient of variation
• costs in management consulting
• result
• histogram