Improvement program to develop listening skill in Higher Education teachers

Abstract

Interpersonal communication in the university classroom constitutes one of the fundamental supports for the apprehension of knowledge, skills and values. Therefore, the problems that appear in it can cause a formative impact that is not always positive. In this direction, this article aims to propose an improvement program aimed at developing the ability to listen in Higher Education teachers as an essential way for the work they do. This is characterized by being flexible and dynamic. Methods were used mainly at the theoretical level within which analysis-synthesis and induction-deduction stand out. From the empirical level, documentary analysis was used on the legal basis that supports the permanent training of teachers at the higher level. A survey was also applied to the 52 teachers who make up the research group "Comprehensive training of subjects in the educational process, from attention to diversity." The fundamental result that is proposed is an improvement program aimed at developing listening skills in Higher Education teachers.

Keywords

• docentes, proceso de formación permanente, habilidad escuchar, programa de superación docente.