GfK Marketing Intelligence Review (May 2018)

At-Risk Brand Relationships and Threats to the Bottom Line

  • Hupp Oliver,
  • Robbins David,
  • Fournier Susan

DOI
https://doi.org/10.2478/gfkmir-2018-0010
Journal volume & issue
Vol. 10, no. 1
pp. 58 – 63

Abstract

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Like a stock portfolio, each relationship type offers a brand higher or lower growth opportunities and risks. The type of relationship is particularly relevant in brand crisis events. When a brand is hit by a crisis, it is not necessarily the most successful strategy to focus exclusively on protecting positive emotional relationships. At-risk relationships are affected more than others and can lead to a significant decline of brand value.

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