Information quality and supply chain performance: The mediating role of information sharing

Abstract

This paper brings to light the powerful connection between buyer and supplier relationships in terms of information sharing, information quality, and supply chain performance. We show supply chain partners coordinate their activities by offering high-quality information to enable interactions between buyers and providers. We show information sharing acts as a mediator between information quality and supply chain performance. A survey is distributed to suppliers of key industrial businesses active in the manufacturing sector to collect empirical data. Confirmatory factor analysis and structural equation modeling (CB-SEM) are used to analyze the data. The results show twenty manufacturing firms recognized the information-sharing function of mediation. We demonstrate that there is a partial mediating effect between information quality and supply chain performance satisfaction through information sharing. Accordingly, this study focuses on information sharing and information quality regarding supply chain performance. The main goal is to ensure that supply chain organizations communicate reliable information, which would boost overall performance due to imposing supply chain management principles that would enhance information quality and dependability.

Keywords

• Supply chain performance
• Confirmatory factor analysis
• Structural equation modeling
• Information quality
• Buyer-supplier relationship
• Information sharing