Requirements versus Knowledge in the Quality Management of the Global Engineering Process within an Organization in the Aerospace Industry

Abstract

This paper presents original research on the identification and modeling of quality requirements for structural products in aircraft structures. As the main objective of this research, the authors focused on identifying the relationship between the previously mentioned requirements and the technical knowledge necessary to improve the quality of the processes involved. This scientific paper presents research in terms of defining a global engineering process addressing, as a starting point, the requirements necessary to be met in the manufacture of structural products for the structure of aircraft. The authors have identified directions for improvement in the global engineering process which will certainly lead to the creation of a sustainable, competitive advantage for the organization where the research was conducted. Based on the concept of intellectual capital and its components, the authors developed a model of knowledge analysis related to the requirements in order to later develop knowledge matrices at the subprocess level. This research presents a pragmatic evaluation based on the experience of those involved, but also on a study focused on pre-modeling the knowledge necessary to be considered and involved in the global engineering process. After this desideratum, the relationship between knowledge–requirements, but also the relationship between requirements–knowledge, was achieved, establishing a direct connection with the global quality of the analyzed products from the perspective of streamlining the global engineering process. This research is based on an entire procedure of analysis and modeling of the processes and subprocesses considered that could lead to favorable results from an economic point of view, but also from a technical point of view, the recommendation being to implement those presented to increase the competitive advantage in the profiled market.

Keywords

• quality
• quality management
• requirements
• knowledge
• global engineering process
• aerospace industry