PATHS DRIVEN BY USER WITH CARDIOVASCULAR DISEASE TO HOSPITALIZATION

Abstract

http://dx.doi.org/10.5902/217976928233 Aim: to identify the way traveled by users with a diagnosis of cardiovascular disease associated with systemic arterial hypertension, hospitalized in a large hospital of Pelotas/RS. Methods: we chose a qualitative research. Data were obtained through investigation of records and semi-structured interviews that were conducted on October 2010, and ten users have participated in the research. Results: it was identified that they have showed the most varied trajectories, and part of them has started in other locations. It was also identified different gateways to the system, such as private and public services at different levels of attention. Conclusion: users access the system in different ways. It is believed that the health professional could be the system “gateway”, because it would provide a better reception to the user, facilitating his access and the resolution of his health problem.

Keywords

• hipertensão
• sistema único de saúde
• serviços de saúde
• doenças cardiovasculares.