Armaghane Danesh Bimonthly Journal (Feb 2021)
The Study of the Status of Performance Indicators in Selected Educational and Non-Educational Hospitals of Tehran Province
Abstract
Background & aim: Performance Indicators consist of standards, evaluation tools and identifications to check current situations in organizations. Hospitals as the center of gravity to provide health and therapy care are of no exception. The present study aimed to determe the performance indicators in selected hospitals of Tehran province. Methods: The present inquiry was a cross-sectional descriptive-analytical study. The statistical population of all public hospitals was covered by Tehran University of Medical Sciences and Shahid Beheshti. 14 educational and 9 non-educational cases were examined. Data collection tools were data entry forms for hospital performance indicators, which included general information on the studied hospitals and performance indicators, bed occupancy rate, average patient stay, and bed turnover rate. Data were analyzed using Chi-square and Kolmogorov-Smirnov tests. Results: The average patient stay was 5.89 days, which was only 7.15 percent desirable by standards. The bed occupancy rate was 76.35 and the bed turnover was 45.97 times a year. The status of these two indicators was optimal based on the standards available in 92.85% of the cases. Also, based on the results of the present study, the mean average patient stay was 2.91 days, which was desirable in 77.77% of the cases according to the standards. The bed occupancy rate was 62.70 and only 11.11% of the cases were favorable. The bed turnover was set at 65.44 times a year. In relation to this index, in 100% of cases, the situation was favorable. Conclusion: The non-educational hospitals of Tehran University of Medical Sciences were in a better position regarding the length of the patientchr('39')s stay than the indicators of the Ministry of Health and even compared to the hospitals of other provinces. In relation to educational hospitals, due to the fact that according to the Ministry of Health, the optimal condition of the average patient stay is less than 3.5 days and more than 4 days is a sign of weakness and inefficiency of the hospital, the studied hospitals with an average of 5.69 days. They differ significantly from the standard. In the other two indicators, both educational and non-educational hospitals were in good condition.
