The Impact of People Related TQM and CSR on Employees Job Satisfaction

Abstract

This study aims to examine the impact of People related TQM which consist of (management commitment, employee empowerment, involvement, training, and teamwork) and Corporate Social Responsibility CSR (economical, ethical, legal, and philanthropic) on employee job satisfaction. In conducting this study data is collected through primary source using a random survey questionnaire employee in the construction companies located in Sulaymaniyah City/ Kurdistan Region- Iraq. At the time of conducting this study, there were (40) construction companies registered with the Board of Investment of Kurdistan-Iraq and had permission to operate in Sulaymaniyah City. 200 questionnaires were distributed among 25 companies out of which a total of 130 were usable. The data obtained was analyzed quantitatively using SPSS program. The result of this study reveals that there is a positive significant impact of TQM and CSR individually and simultaneously on employee job satisfaction. The proposed model showed an acceptable fit.

Keywords

• people related tqm
• tqm
• corporate social responsibility
• employee job satisfaction
• construction companies