The effect of intolerance of uncertainty and worry on the intent to leave work among healthcare employees

Abstract

Purpose: This study aimed to investigate the effect of intolerance of uncertainty and anxiety on turnover intention in healthcare workers. Design/methodology/approach: This study is a cross-sectional field research based on the quantitative descriptive survey model. A total of 234 volunteer healthcare workers participated in the research. To collect data for the study, a sociodemographic questionnaire prepared by the authors and three subject-related scales were used. Data were collected via Google Forms. Findings/results: The relationship between intolerance of uncertainty, worry and intention to leave work was found to be positive. The effect on intention to leave work of intolerance of uncertainty and worry was found to be positive. Practical implications: In this study, 71.8% of the participants stated that they did not want to do their current job. This shows that healthcare workers are extremely dissatisfied with their situation and conditions. It would be appropriate for health system managers to work on improving factors such as working conditions, psychology of health workers and economic conditions. Originality/value: It is thought that the results of the study will contribute to the literature, health professionals and managers, and health policy makers.

Keywords

• intolerance
• uncertainty
• worry
• intent to leave work
• healthcare employees