Exploring the Role of quality management practices (QMS) in mitigating Construction Failures and building collapse

Abstract

Abstract The construction industry in Nigeria faces critical challenges due to frequent building collapses, highlighting the necessity for robust Quality Management Systems (QMS). This study investigates the current state of QMS adoption and its effectiveness in mitigating building failures. Despite the recognised importance of QMS, the industry shows a low adoption rate, with only 34.8% of firms holding ISO certification and 60.9% lacking formal QMS frameworks. A significant barrier identified is insufficient top management support, impacting 71.4% of the companies surveyed. The study employs a mixed-methods approach, including a comprehensive literature review and a survey of 22 industry stakeholders across major Nigerian cities. This methodology allows for a detailed examination of QMS practices, highlighting the critical role of management commitment, communication, and training in enhancing quality outcomes. The research fills a gap by providing a holistic analysis of QMS issues across different regions, which have been previously understudied. The findings underscore the necessity for enhanced regulatory frameworks and standardised practices to ensure consistent quality management. The study contributes to the international discourse on construction quality by emphasising systemic improvements rather than merely technical fixes. It calls for further research into region-specific challenges and broader adoption of formal QMS practices to improve safety and reliability in Nigeria's construction sector.

Keywords

• Building collapse
• Quality management system (QMS)
• Construction industry
• ISO certification
• Construction quality
• Safety compliance