Frontiers in Psychology (Sep 2021)
Negative Perception of the COVID-19 Pandemic Is Dropping: Evidence From Twitter Posts
Abstract
The COVID-19 pandemic hit hard society, strongly affecting the emotions of the people and wellbeing. It is difficult to measure how the pandemic has affected the sentiment of the people, not to mention how people responded to the dramatic events that took place during the pandemic. This study contributes to this discussion by showing that the negative perception of the people of the COVID-19 pandemic is dropping. By negative perception, we mean the number of negative words the users of Twitter, a social media platform, employ in their online posts. Seen as aggregate, Twitter users are using less and less negative words as the pandemic evolves. The conclusion that the negative perception is dropping comes from a careful analysis we made in the contents of the COVID-19 Twitter chatter dataset, a comprehensive database accounting for more than 1 billion posts generated during the pandemic. We explore why the negativity of the people decreases, making connections with psychological traits such as psychophysical numbing, reappraisal, suppression, and resilience. In particular, we show that the negative perception decreased intensively when the vaccination campaign started in the USA, Canada, and the UK and has remained to decrease steadily since then. This finding led us to conclude that vaccination plays a key role in dropping the negativity of the people, thus promoting their psychological wellbeing.
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