Shadowing as a Method of Monitoring the Museum Experience of People with Disabilities: Toward a Comprehensive Multimodality Design

Abstract

The article explores the challenges associated with ensuring accessibility in museums for visitors with various disabilities. The analysis encompasses strategies for implementing technology and universal design to enhance accessibility while preserving esthetic and informational values. The study highlights multimodality as a promising solution integrating different forms of reception within museum collections. Research conducted at the Czartoryski Museum, a branch of the National Museum in Kraków, gathered experiences and opinions from visitors with disabilities regarding current accessibility solutions. The findings suggest that modern museums should offer multiple access channels to meet diverse needs, enabling visitors to effectively utilize resources. Additionally, the engagement of individuals with disabilities in evaluating and co-creating accessible solutions is crucial, as their input provides valuable and constructive insights. These conclusions emphasize the necessity of taking action toward inclusivity, which may contribute to redefining accessibility strategies in museums worldwide.

Keywords

• universal design
• assistive technologies
• multimodality
• disability
• access