International Journal for Quality Research (Dec 2021)
IMPLEMENTATION OF STANDARDIZED MANAGEMENT SYSTEMS AND THE REQUIREMENTS OF PRODUCTION COMPANIES TOWARDS SUPPLIERS
Abstract
The subject of the research conducted was to define the expectations of production companies towards their suppliers regarding the implementation of the requirements of quality, environmental, health and safety management systems (QEOH&SMS). The results of the research show that the surveyed business entities, as the most important expectations towards suppliers related to systemic quality management, environment and occupational health and safety, indicated: the status of product quality control, identification of the causes of complaints, ensuring the health and safety at work, raising the awareness and knowledge of personnel, documenting corrective actions. The expectations regarding: identification of products at various stages of its production, management of environmental aspects, evidence of validation of new products, identification of risks related to operational processes, supervision of equipment for measurement and monitoring of products and processes, the use of measures for processes, planning of operational processes (e.g. designing products, production, purchasing, sales).
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