Using Blockchain to Improve Collaborative Business Process Management: Systematic Literature Review

Abstract

BlockChain Technology (BCT) has appeared with strength and promises an authentic revolution on business, management, and organizational strategies related to utilization of advanced software systems. In fact, BCT promotes a decentralized architecture to process management and the collaborative work between entities when these ones are working together in a business process. This paper aims to know what proposals exist to improve any stage of business process management using BCT because this technology could provide benefits in this management. For this purpose, this paper presents a systematic literature review in area of Collaborative Business Processes (CBP) in BCT domain to identify opportunities and gaps for further research. This paper concludes there is a rapid and growing interest of public bodies, scientific community and software industries to know opportunities that BCT offers to improve CBP management in a decentralized manner. However, although the topic is in early stages, there are very promising lines of research and relevant open issues, but there also is lack of scientific rigor in validation process into the different studies.

Keywords

• Systematic literature review
• collaborative business processes
• blockchain technology
• business process management
• inter-organizational process management
• BPM